At Pexty.shop, we’re committed to delivering your favorite fashion finds quickly, reliably, and hassle-free. Below you’ll find all the important details about our shipping process, delivery times, and what you can expect when you shop with us.

Order Processing Time

• Orders are processed within 1-3 business days (Monday to Friday, excluding holidays).
• Orders placed after our daily cut-off time will be processed the following business day.

Order Cut-Off Time: 3:00 PM PST (Los Angeles time)

Shipping Costs

We’re delighted to offer Free Standard Shipping on all orders — no minimum purchase required.

At Pexty.shop, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help. Please review our return and refund policy below for full details.

Returns

We gladly accept returns within 30 days of your delivery date.

To be eligible for a return:

• Items must be unused, unwashed, and in their original condition
• Items should be returned with their original packaging (if applicable)
• The return request must be submitted within 30 days of receiving your order

At Pexty.shop, we’re committed to providing you with stylish, high-quality clothing designed to look and feel great, season after season. To help preserve the beauty, fit, and lifespan of your garments, please follow the care instructions below.

General Care Tips

• Always check the garment care label inside your clothing for specific washing and drying instructions.
• Wash similar colors together to prevent color bleeding.
• Turn garments inside out before washing to protect prints, embroidery, and delicate details.

Washing Instructions

• Machine wash cold with mild detergent for most items.
• Use a gentle cycle for delicate fabrics and dresses.
• Avoid using bleach or harsh chemicals, as they can damage fabric fibers and colors.

Drying Guidelines

• Air drying is recommended to maintain fabric shape and quality.
• If using a dryer, select a low heat or delicate setting.
• Avoid wringing or twisting garments, especially delicate items like sundresses.

Storing Your Clothes

• Fold long sleeve sweatshirts neatly to prevent stretching.
• Hang sleeveless sundresses using padded or wide hangers to maintain their shape.
• Store your clothing in a cool, dry place, away from direct sunlight and humidity.

Additional Tips

• Iron on low heat if necessary, and preferably while garments are still slightly damp.
• For printed or embellished items, iron inside out or place a cloth between the iron and the fabric.
• Spot clean stains immediately with a gentle stain remover or mild soap.

Questions?

If you have any questions about garment care or maintenance, feel free to reach out to our customer care team — we’re always happy to help:

Email: support@pexty.shop

Phone: +14046185734